An #outboundcallcenter is a business operation where agents make outgoing calls to customers or prospects for sales, telemarketing, customer follow-ups, or market research. An outbound call center focuses on proactively reaching out to customers rather than waiting for incoming inquiries. Businesses use these centers for lead generation, telemarketing, customer follow-ups, and market research.
https://go4customer.com/glossa....ry/o/what-is-an-outb
